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Gotoassist for windows 10. GoToAssist Customer Attended App (Win)
LogMeIn relaunches as GoTo! Discover your all-new GoTo. LastPass has an exciting year planned! Learn more. Agents can download and install the GoToAssist Expert desktop application for Windows to host attended and unattended support sessions with customers gotoassist for windows 10 their computer. Once gotoassist for windows 10, agents can launch the application to see the GoToAssist Viewerwhere they can see the customer's screen and use the options in the Viewer toolbar.
Once the GoToAssist Expert desktop application is installed, it will automatically launch. The application is made up of 2 basic components:. Does your version look different? It features a persistent toolbar along the top of the application window that allows agents to use all the available session tools. Start new sessions, or join existing sessions with other technicians wundows. Set up new unattended access on a customer's computer, and connect to all fod your existing unattended support computers.
Gotoassist for windows 10 screen sharing to view and control перейти на страницу customers screen, share your own screen with the customer, and use other screen sharing tools such as zoom and screen blanking Windows customers only. Even when the Viewer is closed, as long as the GoToAssist Expert desktop application is running, this icon will be present.
If it is not, try finding and launching the application to see it. Windows agents can right-click this application to access an additional menu, which includes the options listed below. Preferences — Use the Preferences options ссылка determine how you want Remote Support gotoassist for windows 10 perform.
Check for Update — Agents can manually scan for new updates by selecting Check for Update. Please note that you must close all active sessions in order to select Check for Updateotherwise this option will be grayed out.
Help — Click Help to launch a web browser and open the Support Site. Winddows — Agents can get information about the desktop application and the GoToAssist account by selecting About. Resulting information includes the agent's email address, the application gotowssist and the status of the application. We are currently experiencing an gotkassist outage for this product. View Service Status. Back To Home. The application is made up of 2 basic components: Use the Viewer window and its features Use the system-tray menu and its features Does your version look different?
Agents can use winfows Viewer toolbar at the top of the window fkr do gotoassist for windows 10 following: Start new sessions, or join existing sessions with other technicians i. Send the "Ctrl-Alt-Del" keyboard command winvows the customer's computer while in a support session.
Send files foe the customer and retrieve files from their computer. Chat with the customer. Create and save notes during the support session. Link gotoassist for windows 10 support session with an existing Service Desk incident, or create a new one. Access additional tools, including Drawing Tools, Reboot and Gotoassist for windows 10. For more winfows, please see our Features Overview. Features from the system tray menu Start Support Session — Launch the Viewer window with a new support session ready to go.
Sign Out — Click Sign Out to manually log out of your account without exiting the agent desktop application. Rate your Experience.
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